Making it easy to evaluate patient satisfaction.
By Michael Connors, PT, DPT, PhD
We live in a digital age where satisfaction exists in many online formats, ranging from Google to Yelp reviews. A great experience is typically rewarded with a positive review, while a negative review is typically filled with words the private practice owner should scrutinize. Paper-based patient satisfaction surveys are a thing of the past. Most patients possess the technological savvy to help add to the digital footprint of the patient satisfaction reviews for your practice.
The Right Care at the Right Time, in the Right Way
By Jerry L. Henderson, PT*
People ask me all the time what I see as the future of physical therapy (PT). On a rainy, early morning while waiting in line at my favorite coffee house, I envision a future where my mocha raspberry Frappuccino is delivered by drone to my patio before I even open my laptop. In this future, politicians and payers aren’t playing whack-a-mole with the health care of the American people; instead, the issue of how to pay for health care has been resolved so everyone can receive and afford the care they need.
Marketing and the future of physical therapy.
By Sturdy McKee, PT*
For the physical therapist, particularly the private practice physical therapist, the landscape has shifted in recent years. And the pace of change promises to increase.
Take it easy
By Erik P. Meira, PT, DPT*
Hands down the most common question I field is this: How does one stay current with the research?
How to retain patients and revenue despite high-deductible health plans.
By Dr. Heidi Jannenga, PT, DPT, ATC/L
As a care provider, you know half the battle of patient well-being is access to treatment. But access isn’t just a matter of having—or not having—health insurance. After all, patients with high-deductible insurance plans can pay as much as $10,000 out of pocket before their benefits kick in. As a result, many patients go without adequate care, and many providers struggle with patient acquisition and retention.