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  • 2020-09-September

A New, Better Way to Use Your Patient Emails

Envelopes

How to leverage email for better engagement and retention

By Heather Chavin, MA*

Most practices, large or small, collect patient emails. They use them for patient paperwork, introducing patients to seldom-used patient portals,1 and for sending the occasional newsletter.

How to Complete a Needs Assessment of Your Community

people building an ai

Give your practice a fresh start with a critical look at what your community needs.

By Marielle Bonaroti Reynolds, PT, DPT

A needs assessment can be defined as a systematic process for determining and addressing needs or gaps between current conditions and desired conditions or wants.

Think Like an Entrepreneur, Not Like a PT

rocket ship taking off

An entrepreneur’s mindset might lead to the future of your business.

By Stephen V. Rapposelli, PT

I bet you are a great physical therapist. I bet even though you are a business owner, you still consider yourself a physical therapist forever. Am I right?

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