Optimize Patient Collections

Tips From the Front Desk Through the Billing Office

By Phil Cadman, PT, DPT

While many of us in the profession of physical therapy began our careers with the intention of making a difference in the lives of those we treat on a daily basis with little regard to the billing, reimbursement, and collection side, we can’t continue to do what we love if we don’t understand and take care of this aspect of our businesses.

Referral Source Customers

The High-Value Customer You Haven’t Thought of

By Carlos A. Martinez, PT, DPT

As practice owners in this vulnerable healthcare climate, it’s important for us to capture as many customers as possible.

Want Better Employees? Make Your Interviews Harder

Person interviewing for a job

Get insight on the real questions to ask.

By Karen Sams

Because the hiring process can be time-consuming and stressful for both companies and prospective employees, it’s understandable that hiring managers would want to make the experience easier for everyone involved.

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