Take the steps to help your practice decide whether to outsource billing.
By Craig Zettergren, PT
Staffing and managing the billing process and staying on top of reimbursement can be both labor-intensive and costly for any size of physical therapy practice. Keeping staff current about regulatory changes and commercial payer requirements is a major challenge. At the same time, billing staff must constantly monitor for and re-bill any dropped charges. Hours can be spent re-filing charges missed by the payer, and more time is spent determining the cause of rejected claims. In a busy clinic, staff can commonly let dropped charges or rejected claims slide, which can have a significant impact on a clinic’s bottom line.