CPed president and chief executive officer.
Practice location: Rehab Associates of Central Virginia, Lynchburg, Virginia, and surrounding communities.
Practice specifics: We have 11 clinics and a business center. The practice employs 110 people and has been in operation for 50 years!
What is the most influential book/person/event that enhanced your professional career and brief description of why? I think two books equally influenced me professionally. Good to Great by Jim Collins and ACBs of Leadership by Jason Bingham. Good to Great allowed me to realize how to take the next step in the business process and ACBs of Leadership taught me the impact business culture can and should have on your business.
PPS to Lobby Congress in February.
By Jerome Connolly, PT, CAE
March 3, 2015
This month Medicare providers are facing another familiar deadline, as once again, Congress must act to avoid delivering a 20.4 percent cut in payments to therapists, physicians, and others who choose to treat Medicare patients. If you have not yet contacted your representative and your senators—or even if you have—please do so and encourage them to pass legislation that reforms the dysfunctional formula mislabeled as the sustainable growth rate (SGR). While you are at it, tell them how important it is for Medicare beneficiaries that Congress repeals and replaces the arbitrary and discriminatory per-beneficiary Medicare therapy caps. If the above action is not taken by March 31, our nation’s seniors in need of physical therapy will be significantly disadvantaged and even harmed.
10 tips to efficiently audit a patient contract.
By Connie Ziccarelli
Busy private practice owners can find it difficult to keep a close eye on billing practices. With limited time and many aspects of a clinic, it is common for billing details to fall by the wayside. It does not take a lot of time dedicated to auditing billing processes, as long as the process is organized. By following this checklist, it is possible to increase efficiencies when auditing managed-care contracts.
Check online directory to ensure all locations are listed
Check insurance websites twice a year to ensure that the addresses and providers listed are correct. Patients often go to their insurance website to see what clinic is closest to them, so make sure all the information is correct. Also, be proactive in keeping your payers updated with any new providers, programming, or clinic locations.
Online appointment scheduling automation for your practice.
By Nitin Chhoda, PT, DPT
The ability to schedule appointments quickly and effortlessly is a convenience for patients. When this can be done online, it can be done anytime and from anywhere. A web-based calendar can essentially interact with patients at their convenience and demonstrate a real-time appointment. This capability is an added benefit for your practice, since it puts the patient in control of the first step in the care process. It can make the practice more modern and streamlined.
When the appointment scheduling experience is personalized and online, it can reduce the workload on the front desk staff. There is no need to keep patients on hold and no need for patient callbacks to schedule or confirm appointments. The appointment scheduling experience can be customized based on the needs and the availability of the patient.
By Terry C. Brown, PT, DPT
An idea that is developed and put into action is more important than an idea that exists only as an idea.
When you hear “Private Practice Section,” what does that name say to you? What is private practice? Who belongs to that organization?
I thought my orthopedic practice epitomized private practice, a bricks and mortar outpatient clinic owned and operated by physical therapists. This type of clinic is the foundation on which the Private Practice Section (PPS) was built, but does it still describe our members today? Is it private practice that we represent or physical therapist entrepreneurs?