By Lynn Steffes, PT, DPT

I am not sure how many of you have had the opportunity to read Brian Tracy’s book Eat That Frog? It is a wonderful read! In his book, the author explores the power of overcoming procrastination. He advises that we should all eat our “frogs” (unpleasant challenges) beginning with the ugliest ones first!

I am afraid that physical therapy is one of those activities. For years, we joked that physical therapy was an acronym for “Pain & Torture”! Dealing with pain or limitations can be frustrating and results that take four to six weeks to obtain are less motivating than the perceived quick fix from a pill that acts in twenty minutes or an adjustment that feels better fast.

2015 R. Charles Harker, Esq. Policy Maker Award


We are happy to announce that HPA The Catalyst (the Section on Health Policy & Administration of APTA) wishes to recognize Sandra Norby’s, PT, numerous contributions to health policy with the 2015 R. Charles Harker, Esq. Policy Maker Award.

This award was created in 1997 by the Section on Health Policy, Legislation & Regulation (now the Section on Health Policy & Administration) to recognize APTA members whose actions have significantly impacted health policy, who have demonstrated leadership in health policy making at the state or national levels, and initiated a policy shift of broad magnitude for the profession.

Sandra Norby, PT, of Le Mars Physical Therapy, PLLC has been a physical therapist since 1989, when she graduated from the University of Iowa with her master’s physical therapy. Sandy has also been a certified athletic trainer for many years. Her primary focus today is orthopedics including sports, work injuries, and total joints. She also has experience in neurological rehab for strokes and balance problems. Sandy has a strong personal commitment for the physical health and wellness for the people of Plymouth County. Norby most recently was the director of Rehab for the Center of Neurosciences, Orthopedics and Spine in Dakota Dunes, South Dakota. She is well-known in the Siouxland medical community. Norby is involved in the American Physical Therapy Association, serving on the Reimbursement Committees of both the Iowa PT Association and the Private Practice Section.

Joshua Bailey, PT, DPT, OCS, CSCS

CPed president and chief executive officer.

Practice location: Rehab Associates of Central Virginia, Lynchburg, Virginia, and surrounding communities.

Practice specifics: We have 11 clinics and a business center. The practice employs 110 people and has been in operation for 50 years!

What is the most influential book/person/event that enhanced your professional career and brief description of why? I think two books equally influenced me professionally. Good to Great by Jim Collins and ACBs of Leadership by Jason Bingham. Good to Great allowed me to realize how to take the next step in the business process and ACBs of Leadership taught me the impact business culture can and should have on your business.

Half of Medicare Payments to Be Based on Quality by 2018


PPS to Lobby Congress in February.

By Jerome Connolly, PT, CAE
March 3, 2015

This month Medicare providers are facing another familiar deadline, as once again, Congress must act to avoid delivering a 20.4 percent cut in payments to therapists, physicians, and others who choose to treat Medicare patients. If you have not yet contacted your representative and your senators—or even if you have—please do so and encourage them to pass legislation that reforms the dysfunctional formula mislabeled as the sustainable growth rate (SGR). While you are at it, tell them how important it is for Medicare beneficiaries that Congress repeals and replaces the arbitrary and discriminatory per-beneficiary Medicare therapy caps. If the above action is not taken by March 31, our nation’s seniors in need of physical therapy will be significantly disadvantaged and even harmed.

Billing Breakdown


10 tips to efficiently audit a patient contract.

By Connie Ziccarelli

Busy private practice owners can find it difficult to keep a close eye on billing practices. With limited time and many aspects of a clinic, it is common for billing details to fall by the wayside. It does not take a lot of time dedicated to auditing billing processes, as long as the process is organized. By following this checklist, it is possible to increase efficiencies when auditing managed-care contracts.

Check online directory to ensure all locations are listed
Check insurance websites twice a year to ensure that the addresses and providers listed are correct. Patients often go to their insurance website to see what clinic is closest to them, so make sure all the information is correct. Also, be proactive in keeping your payers updated with any new providers, programming, or clinic locations.

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