According to the Deloitte 2016 Consumer Priorities in Health Care Survey,1 your patients, now referred to as health care consumers, are asking for a lot! Can we deliver what they are asking for? I believe we can, but we must listen to our patients very closely.
When it comes to electronic medical record (EMR) systems, there are two types: web and app. Before we get into the dangers of the web-based system, let’s discuss, at a high level, how these two technologies function.
Aisha Correa Wilbur, PR, DPT, is a PPS member and owner/clinical manager of Willow Physical Therapy in Fairbanks, Alaska. She can be reached at awilbur@willowpt.com.
The Graham Sessions is an annual meeting to spark meaningful discussions about the various issues facing the physical therapy profession. The basic format is a series of informal presentations on a variety of hot topics, with an open discussion. Between the presentations are a series of “What I Believe” speeches. The intent of the meeting is open and honest communication. A rule of the Graham Sessions is “What is said there stays there.” I appreciate the anonymity and am willing to break the rule to share my Graham Sessions speech with Impact magazine.
Defining and messaging physical therapy has long been a challenge for our profession. The overall understanding of the role and value of physical therapy in an orthopedic practice is improving; however, for the niche clinicians and practices, messaging the role of physical therapy continues to be challenging.
