• Home
  • 2017-11-November

Assess to Improve

Online survey

Making it easy to evaluate patient satisfaction.

By Michael Connors, PT, DPT, PhD

We live in a digital age where satisfaction exists in many online formats, ranging from Google to Yelp reviews. A great experience is typically rewarded with a positive review, while a negative review is typically filled with words the private practice owner should scrutinize. Paper-based patient satisfaction surveys are a thing of the past. Most patients possess the technological savvy to help add to the digital footprint of the patient satisfaction reviews for your practice.

The Future of Physical Therapy

crystal ball see into the future

The Right Care at the Right Time, in the Right Way

By Jerry L. Henderson, PT*
November 2017

People ask me all the time what I see as the future of physical therapy (PT). On a rainy, early morning while waiting in line at my favorite coffee house, I envision a future where my mocha raspberry Frappuccino is delivered by drone to my patio before I even open my laptop. In this future, politicians and payers aren’t playing whack-a-mole with the health care of the American people; instead, the issue of how to pay for health care has been resolved so everyone can receive and afford the care they need.

Be Disruptive

be disruptive

Marketing and the future of physical therapy.

By Sturdy McKee, PT*

For the physical therapist, particularly the private practice physical therapist, the landscape has shifted in recent years. And the pace of change promises to increase.

Stop Loss

stop loss

How to retain patients and revenue despite high-deductible health plans.

By Dr. Heidi Jannenga, PT, DPT, ATC/L

As a care provider, you know half the battle of patient well-being is access to treatment. But access isn’t just a matter of having—or not having—health insurance. After all, patients with high-deductible insurance plans can pay as much as $10,000 out of pocket before their benefits kick in. As a result, many patients go without adequate care, and many providers struggle with patient acquisition and retention.

So Long, Farewell, but Not Goodbye

By Terry C. Brown, PT, DPT

This is my last letter to you, my constituents, as your president. It is my chance to let you know how important each and every one of you is to our vocation. For the past three years, from the catbird seat of our profession, I’ve been fortunate to view the passion, determination, and intellect that you, our PPS members, are demonstrating. From innovative business models to creative patient care examples, you lead the way in physical therapy. I am excited about our future and see endless possibilities for how you and I will contribute to a healthy population through improving the lives of our patients.

Copyright © 2018, Private Practice Section of the American Physical Therapy Association. All Rights Reserved.