Tracking the return on investment for marketing practices.
By Steve Stalzer, PT, MBA
Effective marketing reaches individuals who need therapy and provides them with a positive impression of your staff’s skills, services, and abilities.
The new PPS KPI benchmarking program is available to the first 500 PPS members who apply.
By Mike Horsfield, PT, MBA
Measuring, benchmarking, and responding to key performance indicators (KPIs) are essential to the long-term success of any business.
By Sandra Norby, PT, DPT
Happy January 2019! I hope you all had a happy and safe holiday season and have set your resolutions for 2019 — and benchmarking is included in those resolutions.
Use data to incentivize employees and drive growth.
By Mike Connors, PT, DPT, PhD
An employee is the best asset of any organization.
By Subha Nagasubramanian, PT, DPT*
January 2019
One aspect of management that often gets short shrift is fine-tuning day-to-day operations.