Crisis Management During COVID-19

By Dianne V. Jewell, PT, DPT, PhD, FAPTA
The disruption caused by COVID-19 is forcing us to stay home, altering how business is done and how social interaction occurs.
The disruption caused by COVID-19 is forcing us to stay home, altering how business is done and how social interaction occurs.
Is your practice considering going virtual due to COVID-19? Are you worried about how to legally practice physical therapy without touching your patient? Learn how to approach telehealth within this new environment.
As you read this article, it is very likely that every reader who is a physical therapy (PT) private practice owner has multiple patient accounts that currently reflect an amount of money that is owed to the patient, commonly referred to as a credit balance.
One of my favorite Oscar Wilde admonitions is to avoid cynicism: “What is a cynic? Someone who knows the price of everything and the value of nothing.”
As the Peter Drucker leadership saying goes, “what gets measured, gets managed.”