Management Tips: Streamlining Your Process

By Emily Smolak, MS

Creating and maintaining a well-oiled, profitable, quality-care practice is no small task. We all struggle with managing inefficiencies, from payment models to workflows to communication and beyond. Unfortunately, those inefficiencies are not forgiving in this challenging, reimbursement-driven environment and create a sense of chaos even in the most calm of personalities. That is why fine-tuning your processes—i.e., streamlining—is more crucial now than ever.

A Leader During a Crisis

person placing chess piece on board

Tips to help navigate through a crisis

By Phil Cadman, PT, DPT

Crises come up for every leader of a physical therapy clinic at one time or another. They come in different shapes and forms. If you’re managing an outpatient physical therapy clinic, you will likely be in charge during a crisis at some point during your career, whether it be an equipment breakdown, a natural disaster, or the loss of a key employee through resignation or retirement.

Organizing Yourself and Your Practice

devices showcasing articles and websites
By Elizabeth Baxter

The five resources featured this month provide expert guidance on marketing private practices to aid you in drawing in new clients so that you can better serve your community.

Where to Hang Your Billing Hat

hat and jackets on clothes hangers

Determining whether to outsource your practice’s billing department can help you establish long-term order

By Nicole Kluckhohn, PT, DPT

As business owners and operators, private practitioners are often called to wear many hats—owner, clinician, operator, staff psychologist, IT coordinator, administrative oversight, billing oversight, compliance officer, and even sometimes plumber…literally and figuratively.

Membership Matters

The mission of the Private Practice Section (PPS) is to champion the success of the physical therapist in business. Whether you’ve just joined or are a long-time member, PPS is here to support your efforts and provide the resources and tools to help you meet your goals. But don’t take our word for it, hear from our members about what PPS membership means for them and their business.

Lauren Sok, PT, MPT

Lauren Sok, PT, MPT

Setting Goals Beyond Patient Care

“I’ve been a member of PPS for five years and at first, I thought, how is this going to benefit me since I’m not a big company? My initial thoughts changed after being in the Peer2Peer NetWorks program; that was a game changer for me. The program gets you around like-minded people and pushes you to do better. The camaraderie is great and really shows that we are all in this together to make health care better.”

Tim Vidale, PT, DPT

Tim Vidale, PT, DPT

Unique Care, Unique Perspectives

“Being in the room with people who have 15-20 years of experience and their own perspectives is a rich experience for me. They help me grow with their insight and advice. It’s great to be around people who see the bigger picture before I do. My membership with PPS has been with me as my practice has experienced rapid growth; we now have four locations in three states. PPS gave me a way to surround myself with people who have done what I want to do.”

Ben Gutsky
Belen Vala Haynes


PPS provides payment tools and resources to guide you through the complicated payment environment. Updated regularly, the payment tools and resources are some of the most sought-after PPS membership resources. Access them at

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