By Brenda Grumley
FRICTION! Many of us would prefer to avoid conflict, and yet in any workplace, friction is inevitable, because we are
dealing with people and ideas. In preparation for writing this letter, I came across a definition of friction in the
Oxford Dictionary that really hit home: “conflict or animosity caused by clash of wills, temperaments, and opinions.”
Admittedly, I had some angst around committing my thoughts about friction to paper — and then realized that putting pen
to paper is actually a form of friction for me.
By Kristen Wilson, PT, DPT
It’s hot. Like really hot. It’s so hot you can see heat waves coming off the pavement, the ice in your margarita melts
between the kitchen and the patio, and the sweat drips down your face faster than you thought gravity would allow.
The mission of the Private Practice Section (PPS) is to champion the success of the physical therapist in
business. Whether you’ve just joined or are a long-time member, PPS is here to support your efforts and provide
the resources and tools to help you meet your goals. But don’t take our word for it, hear from our members about
what PPS membership means for them and their business.
NEW MEMBER RESOURCE HIGHLIGHT
PPS provides payment tools and resources to guide you through the complicated payment environment. Updated
regularly, the payment tools and resources are some of the most sought-after PPS membership resources. Access
them at ppsapta.org/practice-management/payment-resources.
DIRECTOR (2 POSITIONS OPEN)
Staci Lyons, PT, is the owner/founder of Pinnace Medical Wellness in Washington State. She has owned multiple private
practice locations for 18 years while developing a model for integrating a multi-disciplinary approach to health
promotion and disease prevention in the outpatient therapy setting. In addition to private practice ownership, Pinnacle
also drives collaboration through partnerships, joint ventures, and consulting relationships with other healthcare
practices interested in specializing in this aspect of care delivery.
Use long-term planning to avoid the last-minute surprises that can prevent your practice from running smoothly
By Elizabeth Baxter, MS
In a private practice, you develop a rhythm for managing daily tasks. Checking email, seeing patients, tending to
equipment, reviewing daily billing, meeting with staff members — the repetition inherent in all of these tasks makes
them easy to remember. Even weekly occurrences, such as running KPIs and responding to employees’ PTO requests, can
develop a memorable cadence. Monthly occurrences, though, often surprise us, never mind annual concerns like reviewing
your lease or getting started on your taxes.