By Stephen Rapposelli, PT
If you are a physical therapist, you may very well possess certain traits woven into your very soul that make you lousy
at conflict resolution. I would be willing to bet that you hate conflict, you want everyone to get along, you make
everyone feel better in most instances, and you love it when everyone gets along. Are you raising your hand right now?
By Allen Andrascik, Esq
“Document, document, document” is the mantra that most, if not all, employment lawyers will tell their clients, big or
small, who are faced with a problem employee who may ultimately need to be discharged for not measuring up to
expectations. It is never an easy task to confront having to let an employee go, especially when your business or
organization has invested time and energy into training the employee to become an integral part of your operation.
By Elizabeth Baxter, MS
The featured resources this month will help smooth your way on the business front, providing a mix of some tools that
will increase your knowledge and others that will guide you to a healthy work-life balance.
12 tips to help get paid correctly and faster
By Jessica Matherne
The priority for a billing company is to help their clients get paid quickly and correctly. Unfortunately, many payers
don’t share that priority. In fact, they are strongly motivated to find ways to NOT pay valid claims, creating friction
in the A/R cycle.
Reducing workplace drama starts with a foundation of psychological safety and a commitment to a gossip-free work zone
By RaeAnn Thomas, PT, DPT, MS
Drama. The truth? You love it. Oxford Languages defines drama by using the word “exciting,” and one of the reasons we
find drama so interesting is our deep-rooted attraction to storytelling.1 The historical study of communication tells us
that our ancestors gathered around fire and water to tell the stories of their day.