Show appreciation to employees, patients, and your community.
By Heidi Rose Bender, MBA
What does gratitude truly mean and how can you create a culture of gratitude
within your organization? The Brittanica Dictionary defines gratitude as “a
feeling of appreciation or thanks.” As a practice owner, you want to ensure
your employees and patients know how thankful you are for them and to them. In
keeping with that sentiment, you want to create an atmosphere of appreciation
– but where do you start? Creating a culture of gratitude in your practice
starts from the top down. For clinic owners and administrators to develop a
complete culture of gratitude, employees, patients, and the community at large
must all be considered. Each audience is equally important in fully embracing
an “attitude of gratitude.”
The pros and cons of social media
By Nicole Phearsdorf, BS
Social media has become synonymous with everyday life. I dare say “creeping” social media has become as consistent as
most people’s morning cup of joe.
Questions to help assess your practice’s DEI progress
By Shannon O’Kelley, MPT
What is meant by “inclusion in the workplace”? What does it mean to you and the people of your organization? According
to the Society for Human Resource Management, inclusion can be defined as “the achievement of a work environment in
which all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and
contribute fully to the organization’s success.”1 I’m sure most of us feel that we agree with this definition, and most
of us feel that we live by this definition with our employees.
By Allen Andrascik, Esq
“Document, document, document” is the mantra that most, if not all, employment lawyers will tell their clients, big or
small, who are faced with a problem employee who may ultimately need to be discharged for not measuring up to
expectations. It is never an easy task to confront having to let an employee go, especially when your business or
organization has invested time and energy into training the employee to become an integral part of your operation.
By Tracy Maxwell, MA, and Eric Baughman, BS
The challenging processes of hiring and recruiting have never made for a simple recipe. Now, just to add some flavor,
throw in a global pandemic that has created new hiring challenges, and sometimes even chaos. In order to find and hire
quality employees, it is now more important than ever to have a clear and concise full hiring strategy in place.
