In every workplace, people have an inherent desire to feel valued by others. Not only that, but gratitude will create a domino effect within the organization. A culture of gratitude is evident through the interactions that your employees have with each other as well as your patients.
The process of starting a business can often feel overwhelming. There are so many steps and processes that healthcare providers are generally not taught in school.
We have always surveyed our team. We began sporadically with housekeeping-type questions, like “December 18 or 21 for the Christmas party?” and “Blue or gray scrubs?” We received such a good response, we decided to go deeper.
In a private practice, you develop a rhythm for managing daily tasks. Checking email, seeing patients, tending to equipment, reviewing daily billing, meeting with staff members — the repetition inherent in all of these tasks makes them easy to remember. Even weekly occurrences, such as running KPIs and responding to employees’ PTO requests, can develop a memorable cadence. Monthly occurrences, though, often surprise us, never mind annual concerns like reviewing your lease or getting started on your taxes.
Do you want to ignite your practice by engaging your top team members? To take your practice to the next level, infuse your culture with an intrapreneurial mindset!
