By Joel Schwartzberg | Reviewed by Matt Slimming, PT, DPT
In a recent Harvard Business Review article, author Joel Schwartzberg explained how we can “Elevate Our Presence” in a virtual meeting. These principles can equally be applied to elevating our presence in a telehealth session with a patient.
A Review of Measure What Matters by John Doerr
By Stephanie Weyrauch, DPT
The joy of christening a new decade and celebrating the twentieth year of business in our clinic was sharply truncated in March when COVID-19 hit Connecticut.
By Authors Eric J. McNulty and Leonard Marcus
By Kelly Sanders
In this article, the quote the authors close with is paramount:
By Lindsey Sharbaugh, PT, DPT
A satisfied customer is the best source of advertisement.
Empowering organizations by encouraging people
By Gary Chapman and Paul White, 2012 | Reviewed by Ingrid Sparrow, PT
As clinic owners, we are increasingly being told that business success is all about the numbers.