Departments

Quick Fix

Gratitude in the Workplace
In every workplace, people have an inherent desire to feel valued by others. Not only that, but gratitude will create a domino effect within the organization. A culture of gratitude is evident through the interactions that your employees have with each other as well as your patients.
By Phil Cadman, PT, DPT

Marketing

The Good, the Bad, and the Spam
Online reviews are a vital resource for customers, especially those seeking service providers.
By Peter Decoteau

Legal Impact

It’s Time to Check Up on Your Telehealth Program
Guidance regarding fraud in telemedicine and nondiscrimination in telehealth.
By Paul J. Welk, PT, JD

Member Perspectives

Expanding Your Patient Experience in the Community
How two practices are growing by giving back.
By Heidi Jannenga, PT, DPT

Practice Management

Creating an ‘Attitude of Gratitude’
Show appreciation to employees, patients, and your community.
By Heidi Rose Bender, MBA

Resources

Expressing Thanks
Gratitude is most often analogous with thankfulness. But it also possesses a form of action, a wanting to give back and a readying to show that appreciation to others. As such, the featured resources for November emphasize the expressing when it comes to expressing thanks.
By Charles Scogna